WHY HAS HARRY STYLES PARTNERED with TICKETMASTER VERIFIED FAN® in the U.S. + Canada?

Harry cares about his fans and understands there are going to be more people who want to see him on tour than there will be available tickets. He’s committed to getting tickets in the hands of fans. Not scalpers or bots. So he’s collaborating with Ticketmaster to sell tickets for his tour in the U.S. + Canada exclusively through the #VerifiedFan platform – a unique technology that allows us to separate fans from scalpers and bots to distribute tickets more fairly.

We want to help as many of you as possible to see Harry Styles on the North American leg of his tour. As the #VerifiedFan Onsale approaches, here are some tips to help answer any questions.

Please note: The #VerifiedFan Onsale is the only way to purchase tickets for the North American tour dates. Registering does not guarantee you will receive a code and receiving a code does not guarantee you will get tickets.

Quick Help Guide

GENERAL + REGISTRATION

——————————————————————————————————-

Q: What do I have to do to register for the #VerifiedFan Onsale in the U.S.?

A: Go to https://harrystyles.tmverifiedfan.com and connect your Ticketmaster account to register. Or create a new account and then connect it to register.

Q: Where does the #VerifiedFan program apply?

A: Harry Styles Live On Tour is using #VerifiedFan for the U.S. + Canada only. For other countries you will need to contact your local Ticketmaster site for how to get tickets.

Q: Is there a presale?

A: In the U.S. + Canada there is no presale.

Q: Is there a way to purchase tickets other than the #VerifiedFan Onsale?

A: In the U.S. + Canada the #VerifiedFan Onsale is the only way to purchase tickets.

Q: How can I purchase tickets?

A: In the U.S. + Canada the #VerifiedFan Onsale will be the only way to purchase tickets for this tour. (See below for purchase details.)

Q: When does registration close?

A: Registration closes on Wednesday, May 3 at 10PM PT.

Q: Can I register for the U.S. + Canada #VerifiedFan Onsale from outside the U.S.?

A: Yes, you can register for the #VerifiedFan Onsale from outside the U.S. + Canada but only for the U.S. + Canada dates for this tour.

Q: If I register for the U.S. + Canada #VerifiedFan Onsale from outside the U.S., do I need to include my country code with my phone number?

A: Yes, if registering from outside of the U.S. please include the country code with your telephone number.

Q: Can I register for the U.S. + Canada #VerifiedFan Onsale more than once?

A: Fans may only register once per event for the #VerifiedFan Onsale for the U.S. + Canada dates.

Q: Can I register for more than one date for the U.S. + Canada #VerifiedFan Onsale?

A: Yes, fans may register for more than one venue/date, but only once per venue/date.

Q: I registered more than once, will I be disqualified?

A: Don’t worry, you will not be disqualified. If you used the same email or phone number for an event, only the last registration for that venue/date will be kept.

Q: Does buying the album guarantee me the chance to get tickets?

A: In the U.S. + Canada, buying the album does not impact the #VerifiedFan ticket purchase process for this tour. However, in other countries this may work differently.

Q: I got a confirmation email, what does that mean?

A: You have successfully registered and may receive a code to purchase tickets.

Q: Does registering mean I get a code?

A: No, successfully registering does not guarantee you will receive a code.

Q: Does getting a code mean I will get tickets?

A: If you receive a code you will have the chance to purchase, but getting tickets is not guaranteed.

Q: If I get a code will it work for more than one date?

A: If you receive a code it should only be used for the date linked within the text message you receive prior to the onsale.

Q: When is the Onsale?

A: In the U.S. + Canada tickets go on sale Friday, May 5 at 10AM (local venue time) for fans who receive codes. The #VerifiedFan onsale will be the only way to purchase tickets for the North American tour dates.

Q: What is the ticket limit?

A: In the U.S. + Canada to allow as many fans as possible to enjoy Harry Styles, there is a four (4) ticket limit per offer code.

Q: How much will tickets cost?

A: Please see list below for U.S. + Canada tour dates. Those links will be updated with pricing information prior to the onsale. Pricing is subject to change and fees + taxes will apply.

Q: Will there be GA tickets for the U.S. + Canada dates on the tour?

A: Check the links in the chart below, specific ticketing information will be added prior to the onsale. Pricing is subject to change and fees + taxes will apply.

Q: Will there be VIP and Meet + Greet packages available for the U.S. + Canada?

A: Check the links in the chart below, specific ticketing information will be added prior to the onsale. Pricing is subject to change and fees + taxes will apply.

Q: How do I learn more about the tour outside of the U.S. + Canada?

A: The Harry Styles Official Website has the full list of dates for the tour.

Q: If my parent uses their credit card to buy, does the person’s whose name is on the card have to attend the show?

A: No. The tickets will be in the Ticketmaster account holder’s account. (Remember, receiving a code does not guarantee tickets.)

Q: You said tickets are only available to purchase through #VerifiedFan but why do I see tickets available to purchase on other sites without using an official offer code?

A: Ticketmaster is the only official ticketing partner for Harry Styles Live On Tour. Many unofficial sellers will list tickets even before they go on sale. This practice is called speculative listing and fans should not trust resellers claiming to have tickets. Those speculative listings are not real tickets in hand. Beware of these sellers.

PREPPING FOR THE #VERIFIEDFAN ONSALE

Harry Styles fans, get ready for LIVE ON TOUR Onsale powered by Ticketmaster #VerifiedFan

PROTIP: Download the Ticketmaster App for iOS or Android for the best way to purchase tickets.

Q: How do I purchase tickets for the Onsale powered by Ticketmaster #VerifiedFan?

A: The Onsale opens Friday, May 5 at 10AM (venue local time). It’s a simple, standard purchase process and the steps below will help you navigate your search and purchase.

1. If verified, you will receive an offer code via text message on Friday, May 5 prior to the onsale at 10AM (venue local time). The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique offer code. Keep your phone handy – you’ll receive text messages 2-4 hours before the Onsale.

2a. Ticketmaster Purchases Sign-in to your Ticketmaster Account or App in Advance: Know your Ticketmaster password (or reset it in advance) Need to reset your password? Reset My Password Make sure you have a valid credit card with updated billing information in your account. Need to update credit card or billing information? My Account

Ticketmaster Mobile Checkout: Update your Ticketmaster App and Sign-in For a faster mobile checkout on Ticketmaster, have a valid credit card with updated billing information in your account. Need to update? Download our app for iOS or Android. When updating your payment details, log into your account from a computer or your app – not your mobile web.

2b. Non-Ticketmaster Purchases Not all events are sold on Ticketmaster. While requirements vary depending on the ticket provider, proactive account setup with a valid credit card and updated billing information is generally encouraged.

When the Onsale Begins at 10AM (venue local time)

3. Click the link you were sent at the appropriate time

DESKTOP: transfer the link from your phone ahead of time

MOBILE: If you have the Ticketmaster App installed once the page loads in your mobile browser you will be prompted to open the page in the App if you prefer.

4. Enter your unique offer code in the space labeled “Offer Code”  Make sure you enter the code exactly as it appears in the text you receive.

5. Find tickets Tickets will be available on a first-come, first-served basis and are NOT guaranteed. Do not exceed the ticket limit of four (4).

6. Checkout For faster checkout, make sure all billing and credit card information are up to date prior the start of the Onsale.

Q: When should I expect my onsale code?

A: If verified you will receive an offer code via text message on Friday, May 5 prior to the onsale at 10AM (venue local time). The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique offer code. Keep your phone handy – you’ll receive text messages 2-4 hours before the Onsale. The #VerifiedFan Onsale begins Friday, May 5 at 10AM (venue local time).

Q: The Onsale has started, I registered and never received my offer code?

A: Registering does not guarantee you will receive a code or have the ability to purchase tickets.

Q: I registered for the last #VerifiedFan for another artist, shouldn’t I always get a code?

A: Each artist #VerifiedFan is unique and you must register for each one separately.

Q: Why didn’t my Verified Fan Onsale code work?

A: You may have maxed out your ticket limit. Due to demand, each #VerifiedFan Onsale has a ticket limit to allow more fans like you to get tickets.

Q: How come I received a #VerifiedFan Onsale code but can’t get tickets?

A: We’ve seen massive interest for this tour and #VerifiedFan tickets. Tickets will be available on a first-come, first-served basis and are NOT guaranteed.

Q: If I’m not Verified will I still have a chance to get tickets?

A: The #VerifiedFan Onsale is the only way to purchase tickets for this tour in the U.S. + Canada.

The #VerifiedFan Onsale is the only way to purchase tickets for the North American tour dates. Registering does not guarantee you will receive a code and receiving a code does not guarantee you will get tickets.

The post Harry Styles North American Onsale powered by Ticketmaster Verified Fan appeared first on Ticketmaster Insider.

We’re all talking to our newest co-worker here at Ticketmaster HQ but it’s oddly quiet except for some LOLs bubbling up from people’s desks. How is it that we can all fire off questions at once and amazingly each one of our queries is being answered in detail in real time?

Today our mission of getting more fans to the live events they love expands to a new platform with the launch of a Ticketmaster bot for Messenger: Ticketmaster Assistant.

Ticketmaster Assistant for Messenger is here to help fans discover and search for live events around the world. Think of it as that friend who always knows what’s happening and has all the details – whether it’s for a tour that was just announced or last minute tickets to tonight’s game, our Messenger chatbot has you covered.

As the global market leader in ticketing, Ticketmaster has the widest selection of live events that spans music, sports, theater, comedy, and more around the world and now we are bringing the ability to easily search that vast selection to the fingertips of the 1 billion+ people using Messenger each month.

Ticketmaster Assistant for Messenger helps fans discover and search for events by date, location, genre, or specific artist and it’s super easy (and fun) to use and since you probably already have Messenger, you already have access: https://m.me/TicketmasterAssistant.

Start with a simple, “What’s happening tonight?” and see all the live event options in your area including concerts, sports, arts & theater, comedy and more.

Or get more specific from the beginning, “Is Lady Gaga playing in New York this year?” – spoiler alert: she is and we have tickets available, but don’t take our word for it, ask for yourself.

Going on a trip? Ticketmaster Assistant will be happy to help you find something to do wherever you are. You can also set a home city to make your conversations go even faster. (While the search data covers 83 countries, currently the global experience is provided in English.)

And because your friends are already on Messenger it makes rallying the crew that much easier. Cutting and pasting is so 2016, use Ticketmaster Assistant to share links directly in Messenger. Buy tickets with a link that drops you seamlessly into the purchase experience at Ticketmaster, or learn more information about the event.

Ticketmaster Assistant is built using our APIs and we’ll continue to update the bot, streamline the purchase experience and add in more personality – but it’s already got some jokes…

Ticketmaster is committed to getting tickets into the hands of fans. The ability to build new automated capabilities like bots for Messenger is another step forward in that commitment, allowing us to interact with fans in engaging, new ways.

Our aim is to meet fans wherever they are and make it as easy as possible for more of them to get tickets to the live events they love.

Any fan. Any ticket. Anywhere.

The post Ticketmaster Assistant for Facebook Messenger is here! appeared first on Ticketmaster Insider.

Get your Jay-Z tickets now!

More platinum albums than any other hip hop artist.

The first rapper inducted to the Songwriters Hall of Fame.

And now JAY-Z has announced the 4:44 Tour hitting 31 cities across North America from October 27 – December 21, 2017.

VIP Packages are available NOW.

TIDAL members will have access to a special presale beginning on Monday, July 10 at 12pm ET.

Citi® cardmembers will have access to purchase U.S. presale tickets beginning Monday, July 10 at 12pm ET until Thursday, July 13 at 10pm ET through Citi’s Private Pass® program.

Ticketmaster Presale Thursday, July 13 10am – 10pm venue local time.

Tickets for the 4:44 TOUR go on sale to the general public starting Friday, July 14^th at 10am local time.

Tickets to see one of the greatest artists of all time LIVE will go fast. Prep to purchase JAY-Z concert tickets for the 4:44 TOUR with these ticket buying tips.

1. Add Favorites to Your Ticketmaster Account
Add artists to your favorites to get notified when they come to a town near you. You’ll always know when the next big event is headed your way and when tickets go on sale.
Get An Account | Add Favorites

2. Sign In Ahead Of Time
Every second counts. Speed your way through checkout by storing your billing info ahead of time.

3. Keep Your Info Up-to-Date
Make sure your current credit card, address, and phone information are on file in My Account to make checkout as seamless as possible.

4. Don’t Use Public Wi-Fi
Public Wi-Fi networks can slow you down when you’ve got limited time on your hands.

5. Get Our App
Download the Ticketmaster App for iOS or Android. for the best way to purchase tickets. The Ticketmaster app lets you keep our entire inventory in your pocket.

6. Use Multiple Devices
You can purchase from a phone, laptop, or tablet. But make sure you only use one browser (or browser tab) on each device, or else the system might think you’re a bot and cancel your tickets.

7. Split Up
The fewer tickets you search for, the better chances you’ll have to score seats. Have more than one person in your group buy tickets and sit apart if you have to. You can still carpool.

8. Keep Checking Back
Sometimes additional tickets are released a few hours before an event. Resale tickets will also be available, so check in regularly.

9. Buy Verified Resale Tickets
Even if you don’t score tickets right away, Ticketmaster has your back with Verified Resale Tickets. Unlike other ticket resellers, Ticketmaster Verified Resale Tickets are 100% guaranteed to get you in to see JAY-Z on the 4:44 TOUR. Unofficial ticket sellers can only “guarantee” they’ll give you a refund if something goes wrong, but wouldn’t you prefer knowing your ticket is real?

Turn on the resale slider above the venue’s seating chart to find the seats that are available. Just look for this logo:

10. Double Check the Date & Time When Tickets Go On Sale
Check the list below for local on sale dates, and for more important JAY-Z ticket sales details. Then, set as many reminders as you need to get in line for tickets as soon as they go on sale.

JAY-Z 4:44 TOUR

Other Articles and Resources

Cover the Code: The Do’s & Don’ts of Sharing Ticket Pics Online

Ticketmaster Account Manual: The Ultimate User Guide

How to Avoid Ticket Scams on Craigslist & Buying Fake Tickets

The Ticketmaster Ticket Countdown Clock Is Here

The post JAY-Z – 4:44 Tour | 10 Tips To Get Tickets appeared first on Ticketmaster Insider.

UPDATED: 12.04.17

Get Ready For Your Taylor Swift Tix Presale

…Ready For It? Tuesday, December 5 is the first day of the Taylor Swift Tix presale. You’ve worked hard to get your place in line and you are being rewarded with a unique presale program with the best selection of tickets. The Taylor Swift Tix presale will be very different from past Verified Fan presales. Below are important details to have a positive ticket buying experience for Taylor Swift’s reputation Stadium Tour.

PRESALE

CODE DELIVERY

TICKET PRICES + DELIVERY

GENERAL QUESTIONS

The post Taylor Swift Tix: How It Works appeared first on Ticketmaster Insider.

Finding verified tickets guaranteed to get you into live events just keeps getting easier. That’s a big part of Ticketmaster’s mission, and it’s why we’re unveiling our new integration with Google Assistant.

We’re using new functionality to bring the Ticketmaster shopping experience to a new platform on mobile devices and will expand to other devices powered by Google Assistant in the coming months. When shopping with Ticketmaster on Google Assistant, you can search for events using event dates, location, genres or specific artists – all by voice.

All you have to do is talk or type what you’re looking for. Even if you aren’t quite sure what you want to check out, Ticketmaster on Google Assistant will help. You can be as specific or as vague as you want.

To get started using Assistant, just say or type, “Ok Google, talk to Ticketmaster”. You can then say something like, “What concerts are playing in Brooklyn tonight?” and this will turn up a list of artists playing in the area. And if you only want to check out indie bands, you can say, “What indie bands are playing in Brooklyn tonight?”.

If you know exactly what you’re looking for, you can also say, “Find me Chance the Rapper tickets in November in Chicago” and it will show all of the available dates.

From there, the buying experience has never been easier. You can select your seats, along with how many tickets you want, and check out is a breeze. With tickets in your cart,  confirm your order and pay with a credit card on file in your Ticketmaster account. Once your purchase is complete, you’re all set and we’ll send you an order confirmation email.

It’s that simple.

Ticketmaster wants to help fans go to their favorite events – whether it’s music, sports, theater, or comedy. And we continue to innovate to make it as easy as possible for fans to get tickets to the events they love.

That’s where Ticketmaster with Google Assistant comes in. It’s a new, engaging way to buy tickets. And we hope you’ll love it.

The post “Ok Google, talk to Ticketmaster” Ticketmaster x Google Assistant appeared first on Ticketmaster Insider.

This morning Maroon 5 announced their Red Pill Blues 2018 tour that will bring them to 30+ cities across North America from May 30, 2018 – October 15, 2018 in support of their new album, Red Pill Blues, to be released November 3, 2017.

Tickets for the Maroon 5 Red Pill Blues 2018 North American Tour go on sale to the general public starting Saturday, November 4 at 10am local time.

Maroon 5 Presale + Onsale Timing

(all times are local to venue where for which you wish to purchase tickets)

October 30, 2017

• 10AM – Maroon 5 Fan Club Legacy Members Presale
• 11AM – Maroon 5 Fan Club Junior Members Presale
• 12PM – American Express Presale

November 2, 2017

• 10AM – Live Nation Presale

November 4, 2017

• 10AM – General Public Onsale

Album Bundle

Every ticket purchased online will be offered one (1) physical or digital copy of Maroon 5’s upcoming album, Red Pill Blues, to be released November 3, 2017. Be on the lookout for an additional email with instructions on how you can redeem your CD(s). Offer valid for U.S. and Canadian residents only. One CD per online ticket. Not valid for fan-to-fan resale. All albums must be redeemed by February 3rd, 2018 at 11:59pm PST.

VIP + Platinum Packages

There will be VIP Packages available for most of the 2018 tour dates. For details on pricing and availability please click the links on the table below to learn more about offers for a specific event.

Join The Official Fan Club for First Access & Exclusives

To get first access to tickets, join the official Maroon 5 fan community – the Maroon 5 S.I.N. Club. Members receive presale access to preferred tickets, exclusive access to General Admission tickets in front of the stage, and first access to official VIP Packages. Plus, the new member gift, 10% discount at the Maroon 5 Online Store and more! Join now.

10 Tips to Prep Ahead of Time

Tickets to see the multi-Grammy Award winning Los Angeles group LIVE will go fast. Prep to purchase Maroon 5 concert tickets for the Red Pill Blues 2018 tour in North America with these ticket buying tips.

1. Add Favorites to Your Ticketmaster Account
Add artists to your favorites to get notified when they come to a town near you. You’ll always know when the next big event is headed your way and when tickets go on sale.
Create An Account | Add Favorites

2. Sign In Ahead Of Time
Every second counts. Speed your way through checkout by signing-in ahead of time to the account you plan on using to make your purchase and having up to date billing info stored in your account.

3. Keep Your Info Up-to-Date
Make sure your current credit card, address, and phone information are on file in My Account to make checkout as seamless as possible.

4. Don’t Use Public Wi-Fi
Public Wi-Fi networks can slow you down, try to avoid if possible.

5. Get Our App
Download the Ticketmaster App for iOS or Android. for the best way to find and purchase tickets. The Ticketmaster app lets you keep our entire inventory in your pocket and is the easiest way to transfer tickets to friends.

6. Stay Within ONE Browser and Tab
You can search and purchase from a phone, laptop, or tablet. But make sure you only use one browser (Chrome, Safari, Firefox, etc.) and one browser tab to complete your purchase. Opening multiple windows or tabs to purchase tickets may result in errors and/or the system may think you’re a bot and your purchase could be blocked. If purchasing on a Mobile device, keep your screen active and don’t move away from the page while completing your purchase. You’ll want to keep your mobile device awake (don’t let it dim) or your session may time out and you could lose your place in line.

7. Split Up
The fewer tickets you search for, the better chances you’ll have to score seats. Have more than one person in your group buy tickets and sit apart if you have to. You can still carpool.

8. Expand Your Search & Keep Checking Back
Check out the great VIP Packages and Platinum offers available for this tour. And while we expect tickets to move fast, we’ve always got you covered with 100% Verified Tickets available from other fans for Resale. Additionally,  sometimes additional tickets are released after the onsale – even all the way up to a few hours before an event, so check in regularly.

9. Buy Verified Resale Tickets
Even if you don’t score tickets right away, Ticketmaster has your back with Verified Resale Tickets. Unlike other ticket resellers, Ticketmaster Verified Resale Tickets are 100% guaranteed to get you in to see Maroon 5. Unofficial ticket sellers can only “guarantee” they’ll give you a refund if something goes wrong, but wouldn’t you prefer knowing your ticket is real?

Look for this symbol to find Verified Tickets available for Resale:

10. Double Check the Date & Time When Tickets Go On Sale
Check the list below for local on sale dates, and for other important Maroon 5 ticket sales details. Then, set as many reminders as you need to get in line for tickets as soon as they go on sale.

MAROON 5 Red Pill Blues 2018 North American Tour

* – Not sold through Ticketmaster

Other Articles and Resources

Cover the Code: The Do’s & Don’ts of Sharing Ticket Pics Online

Ticketmaster Account Manual: The Ultimate User Guide

How to Avoid Ticket Scams on Craigslist & Buying Fake Tickets

The Ticketmaster Ticket Countdown Clock Is Here

The post Maroon 5 | 10 Tips To Get Tickets to the Red Pill Blues 2018 Tour appeared first on Ticketmaster Insider.

Ticketmaster’s priority has long been to make it easier for you to discover events and get tickets into your hands, and thanks to a partnership with YouTube, there’s a new way to find out about your favorite artists’ concerts.

Artists’ official YouTube channels now have concert event listings integrated right into the pages!

This year alone, Ticketmaster is on track to deliver nearly half a billion tickets to tens of millions of fans attending their favorite events. Now, we’re bringing the ability to easily find that vast selection of events to YouTube’s massive fan base.

Here’s how it works: while watching an artist’s official music video on YouTube, you’ll see upcoming U.S. tour date information (this has already been rolled out for hundreds of artists) appearing just below their videos. You’ll also notice that events closest to your location are listed first. From there, simply click on the “Tickets” button for the show you prefer, and you’ll be redirected to Ticketmaster where you can grab seats to the hottest shows, from massive stadiums to the coolest clubs.

That’s it! You now have your Ticketmaster Verified Ticket. No hassles and no problems.

With YouTube and Ticketmaster both having massive audiences of music lovers, this integration is a natural fit. That same fit is also what makes the experience so seamless across desktop and mobile (including YouTube Red members).

We’ll continue to expand event listings for all artists in North America with plans to expand globally.

We’re always thinking of ways to help you discover concerts and get tickets to the shows you love.

Enjoy the show.

The post Ticketmaster x YouTube appeared first on Ticketmaster Insider.

Late last year, Ticketmaster unveiled a new Google Assistant action to help you find and buy tickets. Now we’re taking that experience to a whole new level with none other than the Prince of Darkness, Ozzy Osbourne!

With the announcement of Ozzy’s latest tour, No More Tours 2, the hard rock legend and his wife, Sharon, have unveiled a new and exciting way for fans to discover more out about his exhaustive North American trek.

Try it out for yourself. Using Google Assistant or Google Home, say, “Hey Google, talk to Ticketmaster.” In response, you’ll hear one of six different messages from Ozzy himself. From there, Sharon pops in to invite you to hear the full list of tour dates.

Next, you’ll be invited to link your Ticketmaster account, which makes buying tickets via Google super simple. And once you’re all done, go ahead and say, “Goodbye,” to receive an outgoing message from Ozzy.

This first-of-its-kind experience is live on Google Assistant on your phone and other compatible devices, and will be available until tickets go on sale February 17.

Ticketmaster. Google Assistant. Ozzy. No More Tours 2. All aboard!

The post Want to Talk to the Prince of Darkness, Ozzy Osbourne? appeared first on Ticketmaster Insider.

JAY-Z and BEYONCÉ have just announced their OTR II Tour hitting cities across North America from July 25 – October 2, 2018.

A limited quantity of VIP Packages and Platinum Seats will be available for each date of the tour.

TIDAL and BeyHive members will have access to a special presale beginning on Wednesday, March 14 at 9AM local.

Citi® cardmembers will have access to purchase U.S. presale tickets beginning Wednesday, March 14 at 12PM local through Citi’s Private Pass® program.

Tickets for the OTR II Tour go on sale to the general public starting Monday, March 19 at 10am local time.

Tickets to see two of the greatest artists of all time LIVE will go fast. Prep to purchase JAY-Z and BEYONCÉ concert tickets for the OTR II Tour with these ticket buying tips.

1. Add Favorites to Your Ticketmaster Account
Add artists to your favorites to get notified when they come to a town near you. You’ll always know when the next big event is headed your way and when tickets go on sale.
Get An Account | Add Favorites

2. Sign In Ahead Of Time
Every second counts. Speed your way through checkout by storing your billing info ahead of time.

3. Keep Your Info Up-to-Date
Make sure your current credit card, address, and phone information are on file in My Account to make checkout as seamless as possible.

4. Don’t Use Public Wi-Fi
Public Wi-Fi networks can slow you down when you’ve got limited time on your hands.

5. Get Our App
Download the Ticketmaster App for iOS or Android. for the best way to purchase tickets. The Ticketmaster app lets you keep our entire inventory in your pocket.

6. Use Multiple Devices
You can purchase from a phone, laptop, or tablet. But make sure you only use one browser (or browser tab) on each device, or else the system might think you’re a bot and cancel your tickets.

7. Split Up
The fewer tickets you search for, the better chances you’ll have to score seats. Have more than one person in your group buy tickets and sit apart if you have to. You can still carpool.

8. Keep Checking Back
Sometimes additional tickets are released a few hours before an event. Resale tickets will also be available, so check in regularly.

9. Buy Verified Resale Tickets
Even if you don’t score tickets right away, Ticketmaster has your back with Verified Resale Tickets. Unlike other ticket resellers, Ticketmaster Verified Resale Tickets are 100% guaranteed to get you in to see JAY-Z on the 4:44 TOUR. Unofficial ticket sellers can only “guarantee” they’ll give you a refund if something goes wrong, but wouldn’t you prefer knowing your ticket is real?

Turn on the resale slider above the venue’s seating chart to find the seats that are available. Just look for this logo:

10. Double Check the Date & Time When Tickets Go On Sale
Check the list below for local on sale dates, and for more important JAY-Z and BEYONCÉ  sales details. Then, set as many reminders as you need to get in line for tickets as soon as they go on sale.

Other Articles and Resources

Cover the Code: The Do’s & Don’ts of Sharing Ticket Pics Online

Ticketmaster Account Manual: The Ultimate User Guide

How to Avoid Ticket Scams on Craigslist & Buying Fake Tickets

The Ticketmaster Ticket Countdown Clock Is Here

The post JAY-Z AND BEYONCE OTR II Tour | 10 Tips To Get Tickets appeared first on Ticketmaster Insider.

We know you’re super excited to attend that upcoming event. But before you purchase tickets, we wanted to review a few ticket-buying tips (and perks of shopping with Ticketmaster) to ensure your live experience is the best one.

All the tickets. All the time
With Ticketmaster, you always have access to the easiest and safest way to purchase tickets. From our bot-fighting technology to Verified Tickets, you can trust Ticketmaster when you’re shopping for tickets to your next day or night out.

With Fan-to-Fan Resale, Ticketmaster is never sold out
Did you know Ticketmaster also has fan-to-fan resale? Indeed: You can still get into events you thought were sold out with tickets sold by fans–and Verified by Ticketmaster! This means there’s a lot less “missing out,” and a lot more “going out.”

Because safe and secure matters
We guarantee the seat you buy is the seat you get. Other sites may offer a money back guarantee or “comparable” seats if something goes wrong. But with Ticketmaster, tickets transferred or resold to you are 100% Verified and reissued to you, so they can’t be counterfeited.

Plans change. Sell your tickets on Ticketmaster
Life happens. Schedules change. Which is why we want to give you as many options as possible after you’ve bought tickets. All with the trust and confidence that only comes with using Ticketmaster. When you purchase with Ticketmaster, you have the peace of mind knowing you have access to the easiest way to list and sell your Verified Tickets.

Learn more about selling your tickets on Ticketmaster, head over to our Help Center.

We also have a few safe ticket tips we encourage every shopper to practice.

Buy “official” tickets
We always recommend buying tickets from official sources, like Ticketmaster or the venue Box Office. This way if an event is canceled, postponed or you need to make changes, you have options.

Just say “NO” to fake tickets
If you’re thinking about purchasing tickets on unofficial sites or at the venue from someone on the street, you’re taking a big risk. If the tickets turn out to be fake, you will have no way to get your money back.

Cover the code
We get it – you’re super excited to tell the world you got one of the most coveted tickets by posting it on social. But, please follow one simple rule before doing so: Cover the code! Scalpers can take these images and make counterfeits – potentially invalidating your tickets.

Now that we’ve covered some of the ways to shop and how to do if safely, we hope you’re on the way to finding your next perfect ticket.

The post Safe & Secure Ticket-Buying Tips appeared first on Ticketmaster Insider.

YOU’RE IN! 
You scored tickets to that artist you’ve been dreaming of seeing for weeks, months, or maybe even years. Go ahead and take a second to bask in the satisfaction, and then get ready to rock with these helpful tips on how to prepare for the concert.

Right After You Purchase Tickets

• Set a Budget
  Expenses can stack up quickly – food, drinks, gas, parking, merchandise, a new outfit. Try to estimate your costs ahead of time so you can set aside some dough.

• Listen to Songs
  There’s nothing better than belting out your favorite tunes with the artist and the other fans in the crowd. Practice the lyrics in your car with a playlist from Spotify or go old school with a mix CD.

• Plan Your Concert Outfit
  A concert is a great time to show off your personal fashion. Do you want to go cool and sexy? Or is it time to let your freak flag fly? Get your ensemble together now so your look is on point at the show. Here are some tips what to wear to concert. 

• Share on Social
  Go ahead and share your excitement on social media – it’s a great way to find out if anyone else you know is going. You can also send a shout out to the band or artist to let them know you’re stoked – who knows, they may even re-Tweet you!

Pro tip:
Do not post pictures of your tickets online ahead of the event, and if you do, please make sure to cover your barcodes! This will prevent anyone from using the unique codes to steal your seats. Cover the code! We cannot express this point enough, please do NOT take photos of your ticket stubs and post them on social media sites. This is the perfect way for nefarious brokers to rip these tickets right off you. We want you to enjoy this experience, it’s meant for you. So please take the extra precautions so you can enjoy the night and avoid heartache. Read more about #CoverTheCode

• Follow the Artist, Venue & Event
  Keep an eye on social streams for special messages (and special offers) as the show nears. Plus, if the band or artist releases any new music, you’ll always have the inside scoop.

Days Before The Concert

• Confirm Your Entry Method
  Whether you go paperless and enter using your mobile device or print your tickets at home, make sure you have everything you need to get in to the event. Most venues offer the following ticket options – click the links for more details and double check your event and ticket order for more information.

Print-at-Home
US Mail
Credit Card Entry (Paperless tickets)
Mobile Entry Will Call
Retail Outlet Pickup
UPS
Transfer Tickets

Take Control Of Your Tickets

 

• Map Your Directions
  Take the stress and confusion out of getting to the venue by mapping your route beforehand. If you’re using an app for directions, you can even save the venue’s address so you’ll be ready to go.

• Figure Out Parking
  Looking for parking at the last minute can be a serious buzzkill. Avoid the hassle by researching parking options and identifying nearby lots ahead of the event.

• Confirm Event Start & Departure Time
  If you’re attending with others, make sure you confirm when the show starts. Check the event info to find out when the doors open and when warm-up acts take the stage. Make sure everyone is on the same page in your group and confirm a departure time that allows for traffic.

• Make a Dinner Reservation
  All that rocking is bound to make you hungry. While all-night diners are a safe bet, you can also class it up with a fancy reservation before or after the show.

Concert Essentials Checklist

Wondering what to bring? Every event is different, so check the venue’s policies before packing for your show. Then, make a checklist of your concert essentials so you don’t leave anything behind.

Don’t forget your:

• Ticket
• ID
• Cash
• Fully charged phone
• Earplugs
• Light sweater

Heading to an outdoor concert or festival?
Then we suggest bringing these additional items. View more festival essentials here.

• Sunscreen
• Sunglasses
• Hat

The Day of the Concert

• Don’t Skip Any Meals
  Make sure you stay energized and start the day with a good breakfast. Also, eating a healthy lunch will prevent your tummy from rumbling in the middle of the show.

• Stay Hydrated
  Drink lots of water before, during, and after the concert to make sure that you don’t pass out in the middle of your favorite song.

• Get Mobile-Ready
  Make sure your phone is charged and sign in to your favorite social media accounts before you go into the event, since you can’t always count on cell reception. And if you’ve opted for a mobile ticket, open it up BEFORE you get to the event.

• Review Your Checklist
  It’s never hurts to check twice before you head out.

• Be Ready for Will Call
  If you’re picking up your tickets at the event, it’s important to review the venue’s will call information. Oftentimes, all you need to bring is your ID or purchasing credit card to redeem your tickets, but be sure to double check venue policies.

• Get There On Time or Early
  Don’t miss a single beat. Arriving early gets you first dibs on food, drinks, merchandise, and amenities like coat check. Plus, you can get to the front of the stage without having to push your way through the crowd.

• Choose a Meet Up Spot
  Before the show, select an easy-to-spot meeting place. If you get separated from your friends (or someone’s cellphone dies), you can all rendezvous at a familiar location. Cell phone reception can be hit or miss at some venues, so it’s important to have a game plan before you rock out.

• Have Fun!
  You’re in. Have a great time. Oh! After the event is over, and you’re sporting that post-event glow, tell others about how it went. Share your concert or event experience with other fans by submitting a review at Ticketmaster.

The post You Got Tickets! How to Prepare for Your Concert appeared first on Ticketmaster Insider.

When it comes to live events, your Ticketmaster account is equal parts helping hand, secret weapon, and trusty BFF that makes sure you never miss out.

You’re probably already familiar with the basics: you can buy tickets to hot concerts, big games, and acclaimed theater shows with your Ticketmaster account – but that’s just the tip of the iceberg.

From selling and transferring tickets, to getting customized alerts and offers so you never miss the events you love – there’s so much more to harnessing the features of your very own Ticketmaster account. It’s a super powerful tool that puts awesome features right at your fingertips.

If you’re already signed in, here’s how to access your My Account page: just hover over your name on the Ticketmaster homepage, wait for the menu to drop down, and click on ‘Your Account.’

Don’t see your name? Simply sign in and follow these same steps to access your account and everything it unlocks for a personalized live event experience.

Here’s a full rundown of all the helpful things you can do with your Ticketmaster account so you can live it up at even more live events.

1. Transfer tickets to a friend or another excited fan.

Transferring tickets from your account is super easy and completely free. Whether you bought tickets for friends or want to give your tickets to someone because you can’t make it, we’ve got you covered.

So how do you transfer? Simple: just go to your account and click the Transfer button on your Event Detail page for the show you can no longer attend, then follow the simple steps. If your button is Blue, it means Transfers are available for your event. Grey means the event doesn’t accommodate Transfers. If you take advantage of an offered Transfer, the recipient will get an email to complete the transfer, and you’ll get an email as soon as they accept. Bam!

2. Sell your tickets if you can’t make it after all.

It happens: you’re beyond excited to go to an event, then something comes up and you can’t make it. The good news is you can sell your tickets to another fan right from your Ticketmaster account. It doesn’t cost you anything to sell and it’s 100% safe for both you and the buyer – you get paid and they get in to the event with total assurance.

To sell, look for the Sell button on your order in your account – it’ll be blue with two arrows in a circle formation. Then just follow the simple steps to set your price and enter your debit card or checking account info for hassle-free payment when tickets sell. And of course, you can always edit or remove your listing if you change your mind.

3. Add Favorites and never miss your most-loved act again.

We hate to play favorites, but this is probably the most fun feature in your account (see what we did there?)

Favorites are great because they’re all about you – and the stuff you’re into. Add your favorite artists, teams, shows, and venues to tell us what you want to see, and we’ll tell you before tickets go on sale. Plus you’ll get other insider perks like presales and special offers for your favorite artists. You can even get a comprehensive update of any upcoming dates when your Favorites are coming to your area.

But you don’t have to wait for us to ping you – you can add, remove, or see which of your faves have upcoming events at any time by visiting Favorites in your account.

Click through this gallery to check out how all your Favorites get followed, and the show listings you’ll receive when they come back to your town.

4. Update your Event Categories to see all sorts of new and exciting things you may not have known about before.

Sure, you attend a lot of concerts – but how about trying out a new genre? How about local festivals in your area? What if someone you love wants to cheer on their favorite team, or your parents want to catch that theater production before final curtain call? Expand your Categories of Interest and you’ll get even more updates on the best events to attend across every possible type that Ticketmaster has to offer.

5. Stay in touch over email and mobile.

Ticketmaster emails are totally customizable – so you can get all the info you want, and nothing you don’t.

To manage what you receive from us, head to Edit Subscriptions in your account to select the types of alerts, offers, and tips you want to get, both via email and mobile alert.

6. Make your onsale checkouts smoother than ever by storing your payment info.

This is arguably the least sexy of all the account features, but hey, it’s important – keeping your payment info up to date means you won’t have to waste precious time entering billing information during a busy onsale.

So make sure to update your payment info, and ace that onsale like a boss.

The live event experience is all the more a snap with our app.

As you’ve read, there’s so much you can do with a Ticketmaster account, and you can do it with ease of your own rhythm on our free apps for iOS and Android. Stay up-to-date with all of your Favorites, make any necessary transactions, get in the door with the scan of a mobile ticket, and expand your event horizons in one simple place – all on the go.

The post Ticketmaster Account Manual: Your Ultimate User Guide appeared first on Ticketmaster Insider.

Looking for the perfect holiday gift for everyone on your list? Surprise the ones you love with the best seats in the house with tickets you buy and transfer directly to them – Ticketmaster makes it easy to transfer tickets in a few taps. Let them see the theater curtains rise, score big with their favorite team, or have them sing-along with their favorite band. ‘Tis the season for ticket-giving!

Transferring tickets is a safe and easy way to share tickets with your friends and family this holiday season, and occasions all year round. Ticketmaster will send them an email to accept the tickets, and you’ll be notified the moment they accept.

Here’s how to give the gift of live on Ticketmaster:

1. Sign into My Account
2. Purchase tickets for the event you’d like to send as a gift (event eligibility may vary)
3. Once your purchase is complete, go to My Account and click on the selected event to find your tickets
4. Click the “Transfer Tickets” button 
5. Select the tickets you’d like to transfer
6. Enter your recipient’s first and last name, email address* and an optional note.
7. Click the “Send” button

We created this fun stocking stuffer you can give to your loved ones before you surprise them with their tickets. All you have to do is print it out and fill in the details of the event.

Download your Holiday Mad Lib here!

Check out these step-by-step ways to Transfer Tickets:

Mobile Web Transfer

Ticketmaster App Transfer

Desktop Transfer

Want to know more about transferring tickets? Dive into the nitty gritty of ticket transfer and start gifting!

* Those receiving a ticket transfer must have a Ticketmaster My Account. If they do not have an account, they can easily create one when they accept the tickets.

The post Tix The Season to Share Ticket Cheer appeared first on Ticketmaster Blog.

Contrary to popular belief, going to a concert alone can be a rewarding experience. In fact, in many ways, it’s better to go it alone than to attend with friends – especially if you get inspired to check out a new band at the last minute.

Use these simple tips and you’ll be sure to have a great time flying solo at your next concert.

Tip #1: Don’t Over Think It

via GIPHY

When you arrive at the concert, and you’re standing around by yourself, it’s only natural to feel out of place. But as Patrick McNamara of Vice puts it, “nobody cares.” In fact, most people won’t even notice you’re by yourself. They’re paying attention to the music, not to you. So get over it and enjoy the show.

Tip #2: Stay On The Move

via GIPHY

If you’re unable to get over the fact that you’re alone, a simple solution is to keep moving. Assuming your concert tickets don’t have assigned seating, staying on the go is easy. And if someone is actually paying attention to you (which they’re most certainly not) they won’t have time to establish that you’re by yourself.

Tip #3: Use It As An Excuse To Socialize

via GIPHY

So you couldn’t get any friends to go to the concert with you. Sounds like your friends are lame. Just kidding! Luckily, the concert is a great way to meet new people. And since everyone there is probably interested in the same band or from the local area, you already have something to talk about and break the ice with.

Tip #4: Just Make Something Up

via GIPHY

If you’re really that embarrassed about attending alone, and someone actually asks you about it, just lie. “I’m covering the show for (insert local music blog here)” or “My girlfriend had to cancel at the last minute because she had a photo shoot in Paris… you know because she’s a super model” are both popular options, but feel free to get creative. Most likely you won’t need to come up with any excuses, but just having one prepared in your head might help make you feel more confident in the crowd.

Tip #5: Be Present

via GIPHY

It’s important to note that all of the previous tips are predicated on the simple truth that live music brings people together, and you belong here just as much as anyone else. So go for it. Go to the show, start a conversation, and jam out to your favorite song without any distractions. And don’t go staring at your phone’s screen the entire time because you’re nervous. You deserve to have a great time, so keep your head up!

Music discovery can be all the more incredible when you go it alone, and you can get in the door last-minute with Ticketmaster. Check out the wide array of concerts worth checking out around Los Angeles below.

The post 5 Tips for Going to a Concert Alone appeared first on Ticketmaster Blog.

Global K-Pop sensation BTS is coming to North America!

The seven-member South Korean boy band just announced new dates for their 2019 BTS WORLD TOUR ‘LOVE YOURSELF: SPEAK YOURSELF’ – coming to the U.S. this May. The stadium show includes three stops in the U.S., including Los Angeles, Chicago, and East Rutherford, New Jersey.

Coming off the heels of sold out shows last fall, their upcoming stadium run kicks off on Saturday, May 4th at the Rose Bowl Stadium in Los Angeles before heading to Soldier Field in Chicago on Saturday, May 11 and ending at MetLife Stadium in East Rutherford on Saturday, May 18th.

North American tickets will go on sale Friday, March 1 at 10AM Venue Local time.

Let’s get you ready with everything we know.

Where to see BTS in North America

Saturday, May 4th:  Pasadena, CA – Rose Bowl

Saturday, May 11th: Chicago, IL – Soldier Field

Saturday, May 18th: East Rutherford, NJ – MetLife Stadium

All tickets go on sale on Friday, March 1 at 10AM Venue Local time.

How to Get Ready to Shop for Tickets

With sold out shows last fall and excitement growing, we expect demand for tickets to be exceptionally high. We are committed to fighting ticket bots so that more tickets get into the hands of fans. This means this ticket sale will work a little differently than what you may expect. This sale will use the newest ticket technology, a Queue that acts as a virtual line – blocking bots and fighting malicious technology.

Here’s what you can expect on the day of the sale:

1. Sign in to Ticketmaster at least 10 minutes before the sale begins and locate the date you wish to shop for. Reminder: Make sure your payment info in your Account is current.

2. The Waiting Room will open 10 Minutes prior to the event going on sale. You’ll want to join before the sale begins. Those who join the Waiting Room before the sale begins will be provided a random place in the Queue. If you join after the sale begins, you will be placed at the end.

3. When the sale begins, you will be moved into the Queue and additional information will be provided. While you’re waiting to shop, please do not refresh, close, or leave the page.

4. When it’s your turn to shop, you’ll use the map to select your seats, then proceed to checkout. Due to high-demand, tickets will be available first-come, first-served, and are not guaranteed.

Shopping Tip: If you’re planning to shop for an event on your mobile device, do not allow your screen to dim or your Waiting Room will pause. Also, resist the urge to refresh. Your page will automatically refresh when you enter the Queue.

Looking for more information?

Here are a few more things to know before the ticket sale arrives.

When do tickets go on sale?

All tickets for the North America shows will go on sale on Friday, March 1 at 10AM Venue Local time. We recommend you arrive at least 10 minutes early to join the Waiting Room.

Where do I purchase tickets?

Ticketmaster is the official ticket provider for the North American shows. Head to Ticketmaster at least 10 minutes before the sale begins to get ready. See our helpful tips above for how the sale will work.

What I can do to prepare?

Buying for a group? Visit the Event page to see how many tickets you can buy per event. To avoid delays at checkout, make sure your payment and billing info is current. Set calendar reminders for the sale and to arrive 10 minutes early the day of.

How much do BTS tickets cost?

BTS ticket prices have yet to be confirmed. As soon as we hear more, we’ll update you here.

Are VIP tickets available?

VIP ticket packages have yet to be confirmed. As soon as we hear more, we’ll update you here.

How will I get my tickets?

Standard ticket delivery options will be available. When you check out, simply select your preferred method.

What payment options can I use?

You can shop on Ticketmaster with a variety of payments including, American Express, Visa, MasterCard, Discover, or a debit card with a major credit card logo.

Can I see the venue layout in advance?

The layout is getting final touches. When tickets go on sale, you’ll be able to see the venue layout.

Why is there a Queue?

The Queue is a sophisticated system that is designed to protect fans and fight bots. The queuing system that appears on your screen is working in the background and automatically moves you toward the front as fans continue to shop. While we know that every fan may not be able to get tickets, this will help ensure that we keep tickets out of the clutches of bots.

Why are there tickets already for sale on other sites?

In addition to bots, a growing problem that we fight against daily is a practice called “Speculative Listing” (Spec Listing) or “Speculative Tickets.” A Spec Listing is when unofficial sellers list tickets for sale even though they do not actually have those tickets. They are betting (or speculating) that they will be able to get tickets and then resell them to fans. To learn more about Spec Tickets, head over to https://blog.ticketmaster.com/spec-ticketing/  

Check when tickets are available, even once they’re on sale.

Keep up-to-date with the latest ticket news on Twitter. If anything changes with these tickets – anything at all – our social followers will be the first to know about it.

Age Restrictions

This is an all ages show.

The post BTS 2019 North American Shows: Ticket Sale Prep appeared first on Ticketmaster Blog.

We’ve all been there: ready and waiting to buy the perfect tickets to see our favorite artist, show, or team. The clock strikes 10AM, you hit go, and tickets are… gone! How can that be?

The answer is ticket bots. Ticket bots are moving faster than ever – snatching up the best seats at great prices, all in a matter of seconds.

Ticketmaster is committed to fighting bots and getting more tickets into the hands of fans at prices set by the artist, show, or team. This is why we created the Ticketmaster Smart Queue, which powers the latest way to shop for tickets to popular events while keeping bots out.

The Smart Queue acts a ‘virtual line,’ which helps us protect you and tickets in a more effective way. By layering advanced security measures, monitoring traffic, and adding a virtual line, you can now view the entire venue and pick the exact seats you want to buy.

How the Smart Queue works:

1. Go to Ticketmaster and locate the event* you want to shop for.
2. Join the Waiting Room at least 10 minutes prior to the event going on sale.
3. When the sale begins, the Queue will open and you’ll be given a place in line.
4. Once it’s your turn to shop, you’ll use the map to select your seats and then proceed to checkout. Please note, tickets are available first-come, first-served, and not guaranteed.

Shopping Tip: If you’re planning to shop for an event on your mobile device, don’t allow your screen to dim or your Waiting Room will pause. Also, resist the urge to refresh. Your page will automatically refresh when you enter the Queue.

For a smoother shopping experience, we recommend:

• Signing in to your Ticketmaster account at least 10 minutes in advance of joining the Waiting Room. This will speed up your purchase later.
• Confirm you have a valid form of payment in your account with current email and billing information. This will make checkout a breeze.
• If you need to step away, turn up the volume on your device so when it’s your turn, you hear the Queue notification bell.

Commonly Asked Questions

Why is there a Smart Queue?

It’s there to keep out the bots so every fan gets a fair chance at tickets. Previously, everyone entered the shopping experience at once. Since automated bots are faster than a real, human fan, they can scoop up tickets before fans are able to shop and checkout. This results in tickets being sold out in a matter of minutes. With Smart Queue, we manage the flow of traffic into the shopping experience while simultaneously detecting bots and reducing their access. This gives you a more fair chance, since you’re only competing against other real, human fans for the same seats.

Is anything different when I shop for tickets with the Smart Queue?

Yes. An improved shopping experience. When we use the Queue, we introduce a virtual line that manages traffic flow and eliminates the crazy rush of everyone shopping at once. This gives you more time to shop and the freedom to view the entire venue and pick the exact seats you want to buy. The one thing that having a Queue won’t change is that tickets are still available first-come, first-served and not guaranteed.

Do I have to stay on the page the entire time?

Yes. While you’re in the Queue, your spot will be automatically and frequently refreshed, so please don’t refresh, close, or leave the page. While it’s a better idea to keep your device nearby, if you need to step away we recommend turning up the volume on your device. This way, if your turn begins while you’re still away, you’ll hear the notification bell from the Queue. When it’s your turn, your spot will be held for 10 minutes to begin shopping.

Is there a set time I will get ticket access?

No, a set time is not guaranteed. Since this new process allows fans to scope out the venue and shop for the best ticket for them, there may be a longer wait than you’ve experienced before. Because we don’t want fans to feel rushed, we’ll only allow more people in when space opens up and will keep you updated on your status along the way. Remember to watch your page, as the Queue can move quicker than expected and your turn can come at any moment.

Can I skip the Queue?

No, the Queue may not be skipped. It’s set up to protect you from ticket bots, and because you can pick your exact seats from a venue map, provides a much better shopping experience for you.

Will I get tickets if I have a spot in the Queue?

Just like before, tickets are always based on availability, demand, and are not guaranteed.

* Events using the Smart Queue may vary due to traffic and demand that impact wait times.

The post Smart Queue: The Latest Way to Shop for Ticket to Popular Events appeared first on Ticketmaster Blog.

Prepare for passion in motion as the year’s most spectacular annual sports and entertainment experience returns to New York City. Get ready for competition and thrill on the world’s most exciting stage with our 2019 US Open Fan FAQ covering everything from ticketing milestones, to match timing, to all the best ways to take advantage of the tournament – even the best of tourism in the Big Apple.

Photo by Mike Lawrence / USTA

Ticketing Milestones

Ticketmaster is the Official Ticketing Partner of the USTA for the 2019 US Open, and the only authorized seller for secure and 100% verified 2019 US Open tickets online. This includes the USTA-sanctioned 2019 US Open Ticket Exchange, which offers resale tickets for the tournament in a fan-to-fan environment.

May 28: AMEX Member Ticket Sale begins

June 3: Public Ticket Sale begins

Key Tournament Dates + Events

August 10 – 18: Fan Week + Qualifying Tournaments

August 10 – 18: US Open Experience + Opening Night Concert

August 23: The Draw – players are assigned to matches organized by bracket, which determine who fans can see at which location

August 24: Arthur Ashe Kids Day

August 26: 2019 US Open tournament begins

September 8: 2019 US Open tournament ends

Where does the 2019 US Open take place?

Matches are set for multiple locations in the New York City area, with attendance opportunities divided into Day Sessions and Evening Sessions.

What are the different types of Day Session tickets?

• Arthur Ashe Stadium (Reserved Seating) – Provides an assigned seat in the main stadium along with first-come, first-served access to Louis Armstrong Stadium, the Grandstand and all of the field courts.
• Louis Armstrong Stadium (Reserved Seating)* – Provides an assigned seat in Louis Armstrong Stadium, along with first-come, first-served access to the Grandstand and all of the field courts.
• Grandstand Stadium (Reserved Seating)*– Provides an assigned seat in the Grandstand Stadium, along with first-come, first-served access to all of the field courts.
• Grounds Admission (General Admission)*^ – Provides first-come, first-served access to Louis Armstrong Stadium, the Grandstand and all of the field courts.

* = These ticket types are only sold for the attending the first eight days of the tournament.

^ = Grounds Admission tickets do not grant access to Arthur Ashe Stadium. The only ticket that permits access into Arthur Ashe Stadium is an Arthur Ashe Stadium ticket.

What are the different types of Night Session tickets?

• Arthur Ashe Stadium (Reserved Seating) – Provides an assigned seat in the main stadium for any matches scheduled to take place in Arthur Ashe Stadium on a given evening.
• Louis Armstrong Stadium (Reserved Seating) – Provides an assigned seat for any matches scheduled to take place in the Louis Armstrong Stadium on a given evening.

Can I purchase tickets that will cover multiple sessions?

Full Series + Mini-Plan session packages are available to USTA subscription members. Click here for more information on how to purchase tickets and explore packages as a paid USTA subscriber.

Is there a limit to how many tickets can be purchased?

Ticket sales limits are in place to ensure that all fans can receive equal access to 2019 US Open tickets.

For individual sessions, customers may order up to the following:

• Eight (8) Arthur Ashe Stadium tickets for any individual day session
• Sixteen (16) Arthur Ashe Stadium day session tickets in total
• Eight (8) Arthur Ashe Stadium tickets for any individual night session
• Sixteen (16) Arthur Ashe Stadium night session tickets in total
• Eight (8) Louis Armstrong Stadium tickets per session
• Sixteen (16) Louis Armstrong Stadium tickets in total
• Eight (8) Grounds Admission tickets per session
• Sixteen (16) Grounds Admission tickets in total

When do gates open for Day and Evening Sessions?

Generally gate entry time is one hour prior to the start of the session.

Typically, the earliest one can enter the grounds with a day session ticket is at 9:30 a.m. Day session ticket holders must enter the grounds before 6:00 p.m.

The earliest you can enter the grounds with an evening session ticket is 6:00 p.m.

Please note that finals weekend times may differ and all sessions and gate entry times are subject to change. Please refer to the 2019 US Open schedule for up to date match times when the tournament begins in August.

Who is playing in the 2019 US Open?

Competing players and matchups will be determined at this year’s draw on August 23.

Is the 2019 US Open family-friendly?

Yes: children 24 months and older require full-price ticket purchase to attend.

The USTA also holds Arthur Ashe Kids Day on August 24, which features a concert (2019 performers TBA), special appearances from various tennis superstars + celebrities, on-site activities + games, and other tennis experiences to try out.

The concert will be ticketed, but the activities on the grounds at Arthur Ashe Stadium are free for attendees.

Proceeds from Arthur Ashe Kids Day benefit the National Junior Tennis Network, which provides low-cost tennis training and other life coaching offerings to over 225,000 children a year.

How can I maximize my time in / around New York City during the 2019 US Open?

There’s plenty of additional entertainment to savor throughout the weeks of the tournament. Check out our guides covering a host of Things To Do and spots to check out all over the Big Apple.

• NYC Venue Explorer: Concerts + Sports
• NYC Venue Explorer: Theater
• Essential New York City Pizza Slices

Cross the thrill of live tennis off of your bucket list – make a day (or two) of it at the 2019 US Open and experience the Grandest Slam in the beating heart of New York City.

The post 2019 Tennis US Open: Everything You Need To Know appeared first on Ticketmaster Blog.

Contrary to popular belief, going to a concert alone can be a rewarding experience. In fact, in many ways, it’s better to go it alone than to attend with friends – especially if you get inspired to check out a new band at the last minute.

Use these simple tips and you’ll be sure to have a great time flying solo at your next concert.

Tip #1: Don’t Over Think It

via GIPHY

When you arrive at the concert, and you’re standing around by yourself, it’s only natural to feel out of place. But as Patrick McNamara of Vice puts it, “nobody cares.” In fact, most people won’t even notice you’re by yourself. They’re paying attention to the music, not to you. So get over it and enjoy the show.

Tip #2: Stay On The Move

via GIPHY

If you’re unable to get over the fact that you’re alone, a simple solution is to keep moving. Assuming your concert tickets don’t have assigned seating, staying on the go is easy. And if someone is actually paying attention to you (which they’re most certainly not) they won’t have time to establish that you’re by yourself.

Tip #3: Use It As An Excuse To Socialize

via GIPHY

So you couldn’t get any friends to go to the concert with you. Sounds like your friends are lame. Just kidding! Luckily, the concert is a great way to meet new people. And since everyone there is probably interested in the same band or from the local area, you already have something to talk about and break the ice with.

Tip #4: Just Make Something Up

via GIPHY

If you’re really that embarrassed about attending alone, and someone actually asks you about it, just lie. “I’m covering the show for (insert local music blog here)” or “My girlfriend had to cancel at the last minute because she had a photo shoot in Paris… you know because she’s a super model” are both popular options, but feel free to get creative. Most likely you won’t need to come up with any excuses, but just having one prepared in your head might help make you feel more confident in the crowd.

Tip #5: Be Present

via GIPHY

It’s important to note that all of the previous tips are predicated on the simple truth that live music brings people together, and you belong here just as much as anyone else. So go for it. Go to the show, start a conversation, and jam out to your favorite song without any distractions. And don’t go staring at your phone’s screen the entire time because you’re nervous. You deserve to have a great time, so keep your head up!

Music discovery can be all the more incredible when you go it alone, and you can get in the door last-minute with Ticketmaster. Check out the wide array of concerts worth checking out around Los Angeles below.

The post 5 Tips for Going to a Concert Alone appeared first on Ticketmaster Blog.

With promising new health developments on the radar, we can finally see (stage) lights at the end of the tunnel for live event lovers everywhere. As more and more performers and athletes get back to doing what they do best, our Favorites tool ensures you’ll be the first to know when tickets go back on sale. All you have to do is follow your favorite artists, teams and venues. Use the handy to let us know who you wouldn’t miss for the world or the venues you’ll be first in line for — then we handle the rest, sending you timely alerts as soon as ticket sales are announced again. 

As live events start ramping back up, adding Favorites to your Ticketmaster account will help us personalize your event feed and make discovering new artists or events we think you’ll dig as easy as getting an email. The more Favorites you share with us, the more personalized concert notifications we’ll send along in a customized email as well as feature them front and center when you open our app or sign into your account on Ticketmaster.com.

Adding your favorites is key to receiving concert alerts; it ensures you’ll never miss a tour announcement and you’re back at the live events you love as soon as venues are safely welcoming fans again. To get notified of upcoming concerts and events, when you’re browsing in the Ticketmaster app or website just tap the located on the pages of artists, teams or venues you want to follow (you’ll see it on the image at the top). Once you tap the heart, they’ll be automatically added to your Favorites. 

To browse or modify your Favorites in the app — as well as add new artists, teams and venues — simply tap on For You and go to Favorites (from a browser, sign in to My Account and then head to Favorites). On this page, you can view all your Favorites’ upcoming events in one handy list, as well as find even more reasons to hit that in the Categories section, which lists popular selections in music, sports, arts & theater, family and venues.

This ensures you’ll receive a notification when new shows and tickets are announced, and you’ll also receive last-minute alerts when availability is running low. Plus, based on the types of things you Favorite, you’ll receive personalized recommendations for similar types of events that might not have already crossed your radar. You can always modify how you receive those recommendations (text or email) or opt out of them by updating your account preferences.

We know how much you’ve missed live, and we have too. But as teams start filling the stands safely, artists announce major new tours and the theater curtain lifts for a new run, we’re gonna do everything we can to make sure you’re there, experiencing live again, at the events you’ve missed the most. 

The post Add Your Favorite Artists & Get Ticket Alerts appeared first on Ticketmaster Blog.

We know how it goes; life happens, plans change and you’ve gotta adapt quickly. Sometimes, no matter how much you’ve been looking forward to an event, you end up not being able to make it — which is why we’ve made selling your tickets as easy and stress-free as possible. 

Unlike posting to an unprotected forum or navigating a third-party resale site, when you list your tickets on Ticketmaster, you get a 100% guarantee that transferring your tickets to a buyer is safe and legitimate. 

Ticketmaster Verified Tickets enable you to sell your tickets to a marketplace of millions of other fans in just a few taps — while also assuring the buyer gets the seat they’ve paid for. Every ticket we sell, including resale tickets, are verified and issued in the name of the buyer which means they literally can’t be counterfeited. And no real life meet-ups or cash exchanges are necessary, it’s all done securely online. 

Read on to learn everything you need to know about selling your tickets with total peace of mind.

Stay Flexible: How to Sell Your Tickets on Ticketmaster

You can reach tons of excited buyers looking for seats by selling your tickets straight from your Ticketmaster account.

How to Sell Your Tickets:

1. Sign in to your Ticketmaster account.
2. Tap the Sell button next to your event in My Account.* (On the Ticketmaster app, tap the Sell icon located on the bottom bar.)
3. Select the ticket(s) you want to sell.
4. Set your price.
5. Select your preferred method for receiving payment.
6. Review your listing, then post. 

That’s it! You can also edit or remove your listing at any time. If your tickets are sold, we’ll automatically notify you via email and you’ll typically receive your payout within seven days after the event. In the meantime, you won’t have to deal with ticket delivery or making sure the buyer gets their verified tickets — that’s our job. You can check on the status of your posted tickets by going to your Listings page.

*In certain instances, an artist, team or venue may not allow resale for certain rows and seats.

How to Sell Your Tickets on the Ticketmaster app

You can also sell tickets safely and seamlessly using the Ticketmaster smartphone app. Follow the steps above to get started. Go to My Events to look at the tickets you’ve purchased and My Account to check on the status of the tickets you’re selling.

The post How to Sell Your Tickets: Always Safe, Always Secure appeared first on Ticketmaster Blog.